Showing posts with label bugs. Show all posts
Showing posts with label bugs. Show all posts

Friday, February 07, 2020

Revit 2020.2.1 Hot Fix Posted

Regarding my last post - a Revit 2020.1 Hot Fix is now posted.

Of specific interest...Autodesk writes:

Issues Resolved:
Fixed an issue that resulted in the loss of family data in some workshared models when family definitions had not been recently modified. This fix does not repair models which have encountered loss of family data, for more information refer to Family Corruption in Revit 2020.2

Tuesday, February 04, 2020

Revit 2020.2 Corrupt or Unusable Families Issue

Autodesk posted an article describing a particularly unpleasant bug/issue that started to appear shortly after 2020.2 was made available. This is the text from the article. If you're using 2020.2 pay close attention, you don't want to catch this bug. They've removed the 2020.2 download until they've resolved the situation.

The Revit team has identified a defect with Revit 2020.2 that affects a small percentage of customer projects. In order to reduce the likelihood that customers come across this issue, we have temporarily removed the Revit 2020.2 updates while we work to provide a build that remedies this defect. For customers that have already installed Revit 2020.2, please see the FAQ below. We apologize for any inconvenience this issue may have caused.


Q. What is the issue?
A. A change in the way that Revit 2020.2 processes families can cause family content to go missing from workshared central models created in previous versions if the families have existed in an active project for a long time without being modified. The defect results in the deletion of the family content from the central model.

Q. Which versions/models are affected?
A. This issue affects only Revit 2020.2. Previous versions are not affected.

Q. What models are affected?

A. The issue can affect workshared models that were created or upgraded in Revit 2020.0 or 2020.1 which are then repeatedly modified in Revit 2020.2. This issue can impact central models stored locally, on Revit Server, or in Revit Cloud Worksharing. The following models are NOT affected:
Non-workshared models
Workshared models created and exclusively modified in Revit 2020.2

Q. What if I have already installed Revit 2020.2?
A. If everyone on the project team is working in 2020.2, there are a few one-time operations you can take in a Revit 2020.2 build to prevent the issue:
Rename all families in the project (e.g. FamilyX to FamilyX-2 and then back to FamilyX)


Save the model as a new central (must be a new file, not Save As to the same location)


Reload all families (including company, Autodesk, and 3rd party families) in the project


Move the entire project team back to Revit 2020.1
If the team is working on mixed versions, we suggest first getting everyone onto the same version. Working in a mix of Revit 2020.2 and earlier versions can reintroduce the issue to model(s).

Q. What is Autodesk doing to resolve the issue?
A. The Revit team has reproduced the issue and is actively working on a build that does not contain this defect. In the meantime, we advise against installing Revit 2020.2 until the Revit team provides an updated build. To reduce the likelihood that customers come across this issue, we have temporarily removed Revit 2020.2 updates from Accounts and the Autodesk Desktop Application. Due to backend constraints a full install of Revit 2020.2 continues to be available from Accounts.

Q. When will a fix be available?
A. Thanks to the support of our valued customers, the Revit team has been able to reproduce the issue and has identified a fix. In the next few days we will be thoroughly testing the fix. Assuming all goes well, it will then take the team a few more days to make the build available in Accounts and the Autodesk Desktop Application.

Q. Revit 2020.2 has been available for months – why didn’t Autodesk communicate anything previously?
A. The Revit team was first made aware of a possible issue by our customers a few weeks ago. Since these kinds of issues can be difficult to reproduce from scratch, from the time a concern was raised we have been working closely with those customers to reproduce the issue. We were finally successfully able to reproduce, and therefore confirm, the issue at the end of last week when we took action to limit the availability of Revit 2020.2. We have been working diligently to clarify the full scope of the impact and the possible workarounds in order to write this communication.

Q. Why didn’t the Revit team discover the issue during pre-release testing?
A. Unfortunately because this issue requires a combination of model creation and modification of families in a previous version and then extensive modification to the same model in 2020.2 it does not lend itself well to typical testing practices or automated regression tests. This means that unfortunately, despite rigorous Revit 2020.2 testing, we were not able to identify the issue before it affected customer models. We sincerely thank the customers that escalated the issue to us so that we are now able to take appropriate action.

Q. What actions will the Revit team take to prevent this kind of issue from happening again?
A. After the Revit team resolves the immediate issue, we will be holding a retrospective to clarify how the defect occurred and what specific actions we can take to prevent similar issues in the future. As much as possible we will look to create automated tests to cover this kind of situation as that means that every future Revit code submission will be scanned for similar problems.

Wednesday, April 24, 2019

Keynote Legends and Keynotes not Updating 2018.3

In Revit 2018.3.2.7 I am seeing and getting reports that keynote legends are not updating to show the current state of keynote tags visible in views. The existing workaround to force a refresh by turning on/off the Annotation Crop Boundary works but is entirely impractical to expect a team to open every sheet and do that task for each and every view on a sheet.

This past Knowledge Network post seems relevant. A portion of the text at that article suggests...

There are a few ways you could work around this behavior, and the best method will vary depending on the model geometry and number of affected tags. Here are a few options:

Temporary fixes (these will restore the display keynote tags, but future view changes will clear them again): 
Temporarily adjust the location of the Cut Plane so that is above the affected elements (this will restore the value to the tags) and then restore the original cut plane location. Note: Some customers have noted that for views with dependent views, this process is required:
  1. Open the parent view and adjust the cut plane upward.
  2. open all sheets containing dependent views belonging to this parent view to refresh the keynote tags.
  3. move the cut plane back to its original position in the parent view.
(Note: this may not work for some elements such as Duct; in that case, see the Non-temporary fix below.) Recreate the affected tags manually.

Non-temporary fix (This will prevent future changes to the view from clearing the keynote tag): Adjust view or elements so that the cut plane is above the affected elements. (This could be done with a Plan Region.)

We really need this fixed ASAP!!

Friday, September 28, 2018

Color Fill Calculation Failed is Back

This warning appeared quite a bit with Revit 2016 and patched in subsequent updates.

I've clicked Restart to no joy and I've submitted the error. I've done the Edit Color Scheme and Cancel process described for Revit 2016 with no joy either. Hopefully it will get sorted out again.

Friday, September 30, 2016

Imported or Linked DWG Appearance as Generic Model Broken in 2017

Using Revit 2017, I have a 3D DWG file for some framing that I want to use as a coordination reference within a project file. Initially I linked the file directly to the project but that approach (unfortunately) doesn't respect the cut plane of a plan view which, for example, means cripples above a header show up in the plan view too (header as well).

I decided I'd use the old create an in-place Generic Model family trick.

If you're with me so far you're probably expecting what I expected; to find that Revit regards this imported 3D geometry as generic model (cuttable) category information, giving me the look I wanted. However, when I clicked Finish Model the linked file disappeared entirely.

I thought for a moment, "Am I just imagining that I could do that? I swear Revit used to do this?!?"

Hmm, I decided I'd create a component Generic Model family instead and use Import CAD. This way I could replace the source CAD file if necessary.and just reload the family later...if necessary. Also thinking, "...maybe it'll work this time, this way...?" Nope...

I gave in, I did a quick search using Revit Help and noticed a result called "Regression Revit 2017 - Cutting 3D DWG with section results in inconsistent model display".

NUTS! least I'm not crazy (about this at least)...

Well I'm writing to declare that it's not just an issue in section views. The damn thing doesn't show up in a plan view at ALL.

It works as I remembered in Revit 2016...project is in 2017 though.

I did try creating the family in 2016 and let Revit upgrade it in the 2017 joy...busted. I also created a Specialty Equipment family (in-place too) and it shows up in plan view but since that category doesn't's missing the point, my reason for traveling this road in the first place.

sigh ... next service pack, update release, patch...(whatever they're going to call...)

Saturday, April 30, 2016

Revit 2017 - Align Padlock and Wall Core Centerline

If you think you're going crazy because no padlock appears when you try to align and lock a Wall by its Core Centerline, you're not crazy (not about that anyway). Revit 2017 seems to have gotten distracted and doesn't turn on the padlock when using Align on that portion of a Wall. Damn that's subtle!! They are on it though. I imagine it'll be fixed once an Update Release (Service Pack) is made available.

Friday, May 01, 2015

Group Editing and Ceiling Hosted Elements

Aaron Maller let me know about an unpleasant bug he's encountered in both Revit 2015 and 2016. If you're thinking, "Boy I'm glad I didn't listen to Steve's rant yesterday." Point taken... It's the exception though, not the rule.

Simple steps to reproduce the issue:
  • Create a new project
  • Create a ceiling
  • Place at least two light fixtures (faced based or ceiling based)
  • Create a Group (of the ceiling and both fixtures)
  • Copy the Group to create several instances
  • Edit the Group
  • Swap or move one fixture
  • Finish the Group
Where did the other fixture go? It (they) is (are) Excluded. If you select the Group you'll see Restore All Excluded appear on the ribbon. If you use that tool you'll find the fixture is no longer hosted by the ceiling though. It will report in it Host parameter.

If you'd like to avoid this issue then:
  • Edit the Group
  • Make the changes you need
  • Select all the fixtures
  • Nudge Up and Nudge Down to put them back in the same spot
  • Finish the Group
The copies should be intact, no excluded elements.

I've also found that I can use Save Group, edit the Group in its own file and then use Reload to refresh the Group in the project. This doesn't seem to suffer from the same affliction. Take it slow if your project is using a lot of groups with ceilings. The issue doesn't seem to affect elements hosted to walls, not in the testing I've done so far at least.

Here's a video example of what happens and using Nudge to avoid it.

Friday, August 23, 2013

Quirky Roof - Roofing Around

A recent thread at the asked about this roof form.

Don't worry about the dimensions. I used them to make sure a roof would work if I was "careful". I later messed around with it a bit to see if I could reproduce the error the original poster described, like this.

The other day I was discussing roofs with someone and I brought this situation up. I used the arrow keys to nudge walls around and thought the result was worthy of a quick video to demonstrate how different proportions affect the roof outcome. It's certainly quirky, maybe even "buggy"?

Wednesday, June 05, 2013

Thin Lines and Printing Sheets

Reading reports (at of the Thin Lines feature affecting the output when printing from sheet views. In my own quick test I'm seeing the lines of the titleblock being printed respecting Thin Lines being on which isn't good.

The model views appear to be printing correctly, just the title block's own lines seem to be affected. When I printed a model view using Thin Lines the result was the same as with Thin Lines off. In other words, working as we've come to expect, the Thin Lines feature had no impact on printing. Or, we've not noticed it before.

When we use Temporary Hide Isolate we get this dialog to ask how we want the feature to be regarded. If Thin Lines is meant to be able to get printed then perhaps the same sort of warning/option ought to be offered?

Any readers that can confirm this too? Seems like an undesireable "feature".

Thursday, March 07, 2013

Suppress Spaces Revisited

In Revit 2012 (wrote about this earlier) we had the ability to shrink imperial dimension values a bit.

The upper dimension shows what 2012 did when Suppress Spaces was checked. The bottom shows unchecked. In 2013 we lose that. In my earlier post I missed/forgot that Ryan responded explaining what changed. Rats, I don't like the change, I want my old suppress spaces back by golly! This is what we get now (using my best Craig Ferguson accent, "It makes littul sense tah meee").

Wednesday, August 01, 2012

Undo History Gone

Recently learned of a couple reasons that you can find that your undo history has been cleared out. It involves projects that use worksets. When you do something that causes Revit to take ownership of a workset first, in order to do what you want, like deleting a view, Revit clears out its Undo "stack".

In the case of a view if you borrow the view first and then delete it the undo stack remains intact. To borrow it first you'd have to select the view's annotation symbol, right click and chose Make Workset Editable. You can do the same thing in the project browser over the view name, choose Make Workset Editable too. You could also alter a parameter and reset it or use the Workset dialog to make it editable.

Same thing happens if you delete a family from the project browser without borrowing it first. To do that you can click Make Workset Editable via Right Click on the family in the project browser too. A component family will Make Workset Editable while a family's type will offer Make Element Editable. The workset it refers to is the family workset found in the Workset dialog when you select the Families "Show" filter.

It isn't really intended to happen that way. Optimistically we could see a fix in a future update but more likely not till another release.

Tuesday, January 10, 2012

All Capital Letters

Saw a request recently to change the "Grand Total" (title as Revit calls it) that appears at the bottom of Revit schedules from Sentence Case to Upper Case.

My first reaction was to wander down the path of reminiscing why we use upper case in documentation at all. Going back to hand drafting and reducing the number of characters to master for simplicity and consistency sake. Whenever something like this comes up you can go the route of justification/explanation, "Well, here's why Revit does it that way. I know you don't feel better, but at least you know why though?" Alternatively you can just go the route of apologizing, "Nope it doesn't do that, sorry!"

    Something like this request both seems like such a tiny thing to fuss over and still such a tiny thing for the developers to overlook. Why can't we change the "case" of such automagic labeling?? Surely it can't be hard? If we add in localization, making Revit use a different language, there are some examples of where users are stuck with the English text even though the rest of the words on the documentation aren't. I seem to recall the word Scale for the view scale is/was one of those.

If you really want to get your way, you can, not hard...just isn't automatic, you'll have to keep after it. Alter the schedule so it uses the Totals Only option. Then at the bottom of the schedule add a text element that says "GRAND TOTAL". You've got to move this as the schedule expands/contracts. Remember to check it before printing.

Maybe someday they'll make it possible to change these "little things"? Definitely a Dept. of Reviteristic or perhaps Dept. of Quirky or Dept. of Subtle. Heck all three work for me!

[Added: 1/10/2012] Paul Aubin mentions in a follow up POST that we can use a font that only has upper case characters. That's a trick that a few people I'm met or know from the user forums on the "internets" have used. Assuming you can find such a font that is acceptable it might just work. Remember you've got to make any downstream users also have the font.

Wednesday, January 04, 2012

Elevation Update Update

A comment showed up on my earlier post regarding elevation tags that don't update in stand-alone project files, which reminded me that I never posted this information though I intended to do so.

Steve Faust with Revolution Design let me know back then that the Elevation Fix utility they created is kind of a follow up to your blog post showing the problem. It was developed primarily by Nick Kovach who posted the ‘problem solved’ comment. You can find out more about their solution as well as downloaded at their SITE.

These are the previous three posts (October 2011):
Revit OpEd: Elevation Update Update
Revit OpEd: Elevation Update Update Updated
Revit OpEd: Elevation Tag Update Not Happening

Thursday, December 15, 2011

Show Title Option

Revit viewports have a parameter called "Show Title". The Type Properties dialog offers us "Yes", "No" and "When multiple viewports". This post deals with the wordy one.

The "When multiple viewports" option is meant to make it easier to leave off a view title when you are only putting one view on the sheet. Most of the time the sheet title is the same as the viewport title, like for overall plans. Seems a bit redundant to put a view title on too?

Unfortunately using it means we have to give up the option of having the viewport title extension line snapping into alignment with other viewport extension lines. I'm referring to the line that shows up when you check the box for "Show Extension Line".

If you are used to these lines snapping into alignment with one another, they won't when you use the "When multiple viewports" option. I captured a short video to help see it in action.

Thursday, October 27, 2011

Show When Multiple Viewports

When you put a view on a sheet, its viewport has a parameter (Show Title) that determines when we see a view title. There are three choices; Yes, No and When Multiple Viewports. The third option (When multiple viewports) will cause Revit to only show the view title when there is more than one viewport on a sheet.

An interesting thing happens when you actually use the When Multiple Viewports option, we lose the snapping sensitivity that the view title line has when adjusting the length/position of the line. I've created a short video that shows it in action since it's easier to see that way.

Wednesday, April 20, 2011

Dept. of Echo - Printing Problems with Revit 2012

Alan posted this tonight, "Printer and Plotter Bugs with Revit 2012". He's having issues with their KIP plotter and he reports that another London Revit User Group member is having trouble getting things out of their HP plotters.

Might have a quick read and weigh in if you can corroborate with your own issues. Serious enough that it might justify a early Web Update...if they can pin down the cause(s).

On another note (A flat), having trouble with your printer out-feed tray? Maybe this will help?

Saw it at a clients office recently, "Hmmm, finished stirring my coffee...I can recycle this!"

Friday, November 26, 2010

Unresolved References

I'm experiencing an issue where files that have linked files (Revit files that is, haven't tested CAD links) that aren't found are causing Revit to get stuck at the Unresolved References dialog. A simple test will confirm, rename a linked file and try to open the project that references again. It happens to me whether I'm referencing a file on a network or on my own hard drive regardless. The computer also freezes any other graphics that appear over the Revit session. I can drag the application to a different monitor but an image of it is trapped on the Revit window. Very odd. This is what the dialog looks like unfortunately.

The only way I can get back to work is to use Task Manager to use End Task on Revit.exe. I can't open any file that can't find its references. Looks like I've got a Uninstall/Reinstall in my future, near future, very near future.

Anyone else running into this?

Friday, August 15, 2008

Structural Foundation Parameter Issue

While working on some Structural Foundation Pile Cap families I noticed that the stock parameters Length and Width would not permit data entry changes in a schedule.

Take the stock Structural Foundation.rft family template. Create a simple family that uses Length and Width. Load it into a project and set up a quick schedule. See if you can enter values? Anyone confirm this? Doesn't seem like it should be this way?

Friday, July 04, 2008

Nvidia Chip Reliability Issues - "Suffers Chip Glitch"

Just to add to the potential contributing concerns for those with performance issues and Revit 2009 products.

This report at Tech Trader Daily is a bit scary for the users of their products, here's the text from their article.

July 2, 2008, 8:38 pm

Nvidia Cuts Q2 Guidance; Suffers Chip Glitch
Posted by Eric Savitz

Nvidia (NVDA) shares have been clobbered in late trading after the company this afternoon warned that revenue and gross margin for its fiscal second quarter ending July 27 would be lower than previously forecast. The company now sees revenue for the quarter of $875 million to $950 million; the company had previously forecast that revenue would be down 5% sequentially from the April quarter, or about $1.09 billion. The company previously said it expected gross margin to be up about 100 basis points from the April quarter. Nvidia said the shortfall is due to end-market weakness around the world, the delayed ramp of a next generation media and communications processor, and price adjustments to its graphics processors to respond to competitive pressures.

The company also said it will take a one-time charge of $150 million to $200 million to cover “anticipated warranty, repair, return, replacement and other costs and expenses,” from a weak die/packaging material in certain versions of its previous generation GPU and MCP products used in notebook systems. “Certain notebook configurations with GPUs and MCPs manufactured with a certain die/packaging material set are failing in the field at higher than normal rates.” the company said in a statement. “To date, abnormal failure rates with systems other than certain notebook systems have not been seen.” NVIDIA said it has begun talks with its supply chain regarding this issue and will also seek to access insurance coverage for this issue.

In after hours trading, NVDA is down $3.95, or 21.9%, to $14.08.

Revit 2009 - Video Performance or Other Performance Issues

There have been numerous reports in threads at AUGI about users suffering from degraded performance on the same equipment versus the previous release (2008). The product team has been responding to these threads at times. Unfortunately overall it remains a bit ambiguous whether Autodesk hasn't been successful tracking it down or if they are satisfied that their diagnosis of video driver's causing this is the true culprit.

There is a perception among users that Autodesk does a poor job communicating with its customers. I wrote this in response to such criticism at AUGI and decided to repeat it here.

Autodesk could do more to make it more obvious they are aware of or dealing with reported performance issues. They could always do a better job of reaching out to us. The point (in the THREAD) about (responses) being buried in a thread is too true. They (Autodesk staff) don't have the authority to make a thread (at AUGI's forums) sticky so that blame falls to me and other moderators, sorry.

We could do a better job of communicating directly to them too. I wish it were different but reporting things here does not allow them to track and resolve issues effectively. I had lunch with Scott Davis yesterday. I may be speaking out of turn a bit but he shared with me how frustrating it can be for him to see reports here and then when he tries to do some digging on his "side of the fence" he finds no corroboration in support requests or if there are, only a few that too often lack enough data to solve anything. I fully realize that not everyone has the time to submit support requests. It does take time. But to truly resolve the issue they need data.

Side wife worked for a copier company as a dispatcher (yes...she hated it). She was required to ask if the copier was plugged in and on before being permitted to send a tech. She was verbally abused and harrassed repeatedly by various firm's staff for asking such inane and pointless questions, "of course it is plugged in and on, what do you think we are, morons?" In nearly every instance when the dreaded, "the copier is dead" call came in she went through the motions and the tech reported back, "it was unplugged or it was off, the cleaning crew did it again supposedly". Some users don't do good troubleshooting, some don't know how, some can't be bothered. Others do a grand job.

On the tech side of the fence it is unfortunately pretty easy to become complacent, even presumptuous about reports when very often the defining data points to user malaise, old drivers, outdated hardware, couldn't be bothered to learn the feature fully, etc etc. It is also too easy to blame Revit for the issue because nothing changed on my computer, I just installed the new version and now it is worse. Sure looks like it must be Revit, it is a reasonable reaction.

Let's keep challenging Autodesk to communicate with us better and let's lead by example. If it is tech support requests they need, inundate them. If it is data they need...bring it on... They will either find it and resolve it faster or some of you will be correct, they'll continue to obfuscate and frustrate users and undermine their own intentions.

The past should indicate their willingness to resolve issues they can track down, the area calculation issue...the y2k8 date issue... and more going further back. This community (AUGI's Revit community) helped make them aware of each of those two issues I just mentioned. So we do have some power or voice, they just need the formal support request process so they can keep track of these things better. As searching these forums can easily prove, regrettably even with the improved search capablities and opening up the forums to the google indexing "bots" it can be hard to find that post we vaguely remember reading about last week...last month...last year.

So how can they communicate better?
  • Respond in user communities like AUGI faster, consistently,
  • Be First to Report
  • Use their Communication Center consistently
  • Dedicated Web location for on-going troubleshooting for ornery as yet undiagnosed issues
  • Email contract administrators prompting for support data, again for particularly troubling and difficult to diagnose issues, not every issue
  • Their own product blogs

At the risk of sounding bureacratic, they ought to have a product community relations "point person" for each version that users can grow to trust and help keep both sides communicating effectively.

All these and more will ensure that even casual somewhat unaware Revit users have a chance to help track down such problems.