Monday, June 04, 2007

Serial number lost after reinstallation

Some are reporting license issues with the latest release of Revit. The following text is from the Autodesk knowledge base files.


When you reinstalled Revit®, the serial number was changed to 000-00000000.


This problem affects authorization, built-in subscription features, and Autodesk error reporting.

To fix the problem

Locate the Revit.exe file. Depending on your installation, this file can usually be found in one of the following directories:
C:\Program Files\Autodesk Revit Building 9\Program
C:\Program Files\Autodesk Revit Structure 3\Program.
In Notepad, open the licpath.lic file.
In the licpath.lic file, locate the serial number (#SN 000-00000000) and replace it with the correct serial number.
Save the licpath.lic file.


Anonymous said... do we know what the correct serial number is?

Steve said...

The seriel number is located on the product packaging and available from your subscription account information online. Your reseller should be able to help you too.

Good luck!