View Range in Revit proves quite confusing to people at times. An example of such confusion occurs when you model something that exists above a cut plane, like a closet shelf and pole. There is no geometry that intersects the cut plane of the view. As such Revit doesn't "see" the shelf or pole even though the Top of the Primary Range is higher than them. So you think to yourself that you'll just add symbolic linework to indicate the solids above. You try that and still nothing.
Maxwell Smart mutters, "tell them about the Invisible Line now". The trick Max is referring to is the addition of a Invisible Model Line. For the shelf and pole example you need only add this line to an elevation view, lock it to the geometry or reference plane of the uppermost solid and the reference level.
Now this invisible line will intersect the cut plane of a floor plan view and Revit will "see" your family. It still won't show you the solids, because they are above, but the symbolic dashed linework you added to the family will, now!
Now where did I put that shoe phone? "99"?